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By using our serial number verification system, you acknowledge and agree to the
following terms and conditions:
SAM Precious Metals produces minted bars with unique serial numbers for
traceability and transparency. Our serial number verification system allows
customers to verify the authenticity of the serial number on our products.
Please note that while we take great care to ensure the accuracy of our
number verification system, we cannot guarantee the authenticity of the
itself. While the unique serial number on our minted bars allows for
traceability, it is important to note that it alone is not sufficient to
guarantee the authenticity of the product. To ensure authenticity, it is
necessary to physically examine the purity and weight of the product, to
for any signs of tamper and to take all precautions to ensure that products
purchased from reliable and authorised sources only.
For the serial numbers verified through our serial number verification
SAM Precious Metals assumes no responsibility or liability for any issues
related to the authenticity of the gold.
SAM Precious Metals assumes no responsibility or liability for any errors or
omissions in the content of our serial number verification system. The
information contained in this serial number verification system is provided
an "as is" basis with no guarantees of completeness, accuracy, usefulness or
SAM Precious Metals recommend that customers purchase our products from
authorized dealers to ensure authenticity.
While SAM Precious Metals takes every reasonable precaution to ensure that
product is exactly as specified and that the packaging is secure and
tamper-evident, we cannot be held liable for any damages or losses that
a result of the package being tampered with after it leaves its control OR
any duplicate packaging being produced illegally by any third party.
SAM Precious Metals is not responsible for the actions of any third party
may have tampered with the package, such as a delivery person or someone
who has had access to the package.
SAM Precious Metals recommends that customers inspect the products and
upon receipt and report any signs of tampering or damage to the carrier
immediately. SAM Precious Metals has made every attempt to have one or more
indicators or barriers to entry which, if breached or missing, can
expected to provide visible evidence to customers that tampering has
Please follow the steps below to inspect for any tampering:
Inspect the packaging and its contents carefully and ensure there
visible signs of tampering such as visible tears, scratches, breaks,
any other form of minor/ major damage.
Inspect the credibility of the seller of the product and always
from authorized dealers only.
On entering the serial number into the system herein ensure to match
points of description such as weight, metal, purity, shape, and
(whichever is applicable).
SAM Precious Metals reserves the right to alter any of the information
without prior notice and may refuse service to any customer who does not
agree to the
terms and conditions.
Any dispute, whatsoever, shall be subject exclusively to the jurisdiction of
For any further clarifications SAM Precious Metals instructs customer to
write to [email protected].