DISCLAIMER:

By using our serial number verification system, you acknowledge and agree to the following terms and conditions:

1. SAM Precious Metals produces minted bars with unique serial numbers for traceability and transparency. Our serial number verification system allows customers to verify the authenticity of the serial number on our products.


2. Please note that while we take great care to ensure the accuracy of our serial number verification system, we cannot guarantee the authenticity of the product itself. While the unique serial number on our minted bars allows for traceability, it is important to note that it alone is not sufficient to guarantee the authenticity of the product. To ensure authenticity, it is also necessary to physically examine the purity and weight of the product, to check for any signs of tamper and to take all precautions to ensure that products are purchased from reliable and authorised sources only.


3. For the serial numbers verified through our serial number verification system, SAM Precious Metals assumes no responsibility or liability for any issues related to the authenticity of the gold.


4. SAM Precious Metals assumes no responsibility or liability for any errors or omissions in the content of our serial number verification system. The information contained in this serial number verification system is provided on an "as is" basis with no guarantees of completeness, accuracy, usefulness or timeliness.


5. SAM Precious Metals recommend that customers purchase our products from authorized dealers to ensure authenticity.


6. While SAM Precious Metals takes every reasonable precaution to ensure that its product is exactly as specified and that the packaging is secure and tamper-evident, we cannot be held liable for any damages or losses that occur as a result of the package being tampered with after it leaves its control OR for any duplicate packaging being produced illegally by any third party.


7. SAM Precious Metals is not responsible for the actions of any third party who may have tampered with the package, such as a delivery person or someone else who has had access to the package.


8. SAM Precious Metals recommends that customers inspect the products and packages upon receipt and report any signs of tampering or damage to the carrier immediately. SAM Precious Metals has made every attempt to have one or more indicators or barriers to entry which, if breached or missing, can reasonably be expected to provide visible evidence to customers that tampering has occurred. Please follow the steps below to inspect for any tampering:
   
   
   • Inspect the packaging and its contents carefully and ensure there are no visible signs of tampering such as visible tears, scratches, breaks, or any other form of minor/ major damage.
   
   
   • Inspect the credibility of the seller of the product and always purchase from authorized dealers only.
   
   
   • On entering the serial number into the system herein ensure to match all points of description such as weight, metal, purity, shape, and design (whichever is applicable).
   
   


9. SAM Precious Metals reserves the right to alter any of the information stated herein without prior notice and may refuse service to any customer who does not agree to the terms and conditions.


10. Any dispute, whatsoever, shall be subject exclusively to the jurisdiction of DUBAI Courts.


11. For any further clarifications SAM Precious Metals instructs customer to write to [email protected].